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1195 results found

  1. A charging option for Chat

    Add a Charging Option for your Chat Application

    4 votes
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  2. Limit the amounts of times you can hit the like/unlike button.

    To avoid people spamming the like/dislike button, it could be limited to only 5 clicks (or as many you would like).

    2 votes
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    1 comment  ·  New features  ·  Admin →
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  3. Put an "expand all" button in the ticket / messaging system

    When opening a message in the ticket / messaging system if it is a long email chain ALL of the previous replies are compressed and you have to individually click each message to expand it.

    Please put an "expand all" button in the ticket / messaging system PER message chain. That way it will only expand the current message thread to save resources.

    Thank you

    1 vote
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  4. It is possible to set up AdWords Conversion? in start chat run personal code conversion

    It is possible to set up AdWords Conversion not chat? in start chat run personal code conversion

    4 votes
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  5. Add Bubble option for the small chat heads too ?

    Dear tawk.to,

    Your free chat service is helping many people around the world. and i would like to suggest you a feature. The bubble is currently available for the big chat head only, and I would like to see the Bubble option for the small head ( I mean the round shaped small chat head ) It would be great if you allow and give us an option to show bubble for the small heads too, and yea with small sized images that suits small heads. I can design if you want me to do so..

    1 vote
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  6. I want you to have more features like page title on the chat frame. De those on my site will see the like button on the chat frame and trac

    I want you to have more features like page title on the chat frame. De those on my site will see the like button on the chat frame and trac

    1 vote
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  7. New Features

    This chat programme seems to be a great piece of software to interact with the visitors to your site. Actually, why we need to interact with visitors? We want to make them to buy our products/services.

    I understand that once the visitor leaves the site, it records the input data as well as the IP address. However, there are visitors who do not want to chat with us though they visit our site. When they are in the site, most probably their IP address is records but when they leave, it vanishes. Is it possible to record the IP address…

    1 vote
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  8. permalink

    Set permalinks to all the chats conversations to share with the team.

    2 votes
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  9. Provide Menu To Filter The Visitor's Name Based on The Specific Range

    It's a bit wasting time to keep on clicking "MORE" button to check the visitors' names on some specific date we want.

    It would be a lot easier for us to save and record the visits of every chatter, if you could provide new menu for Filtering the visitors' names based on the specific period/ range.

    Look forward to hearing from you!
    Thanks

    1 vote
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  10. On Reporting, add historical view per page

    Please add Report view for visits, like you have for chats and tickets. Then we don't need page counter.. Thank you.

    3 votes
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  11. That the user does not have access to conversations that are not theirs (through setting permissions)

    1 vote
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  12. Text area for each website (property) to store info, accessible from within the webchat

    Text area for each website (property) to store info, accessible from within the webchat.

    E,g, a Top 10 FAQ for each website/property that agents could refer to.

    3 votes
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  13. add function for the agent can use desktop application to chat directly without use account

    i suggest to add function for the agent can use desktop application to chat directly without use an account and not open web site
    like as team viewer qs

    6 votes
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  14. Add user statistics

    Per day be able to see not only how many users visited the site but see a list of all the users that visited and each page they navigated to and for how long.

    1 vote
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  15. Plan shifts for agents

    Just simple plan shifts for agents. For example i have 4 agents and in each week only one Agent is online. For now i need to disable them by my self.

    3 votes
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  16. Underage restriction

    It would be nice to have a feature what requires a customer to input their age. If they are underage (under 18) then the system will not allow them to continue chatting.

    3 votes
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  17. Include display of the client's country time/date/weather depending on the client location, alongside the country section on the dashboard

    Include display of the client's country time/date/weather depending on the client location, alongside the country section on the dashboard.

    It would be great to respond to a Hello with something like:

    "Good afternoon, how may I assist you?"

    "Seems a bit chilly today, isnt it?"

    I believe www.timeanddate.com have free APIs for this that can be used for such integration.

    4 votes
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  18. what do you think of an export function in report?

    5 votes
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  19. Window chat appears softly when user visits a website page

    It would be great when a user visit a website page, window chat appears softly like this one on this site: https://www.infusionsoft.com/software/features

    Thanks

    1 vote
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  20. Track clicks on pages

    Many other monitoring packages include livetime CLICK tracking. The ability to see how many times a visitor is clicking on any given page and/or in total for their visit. Depending on your industry, this can be very insightful data.

    There is plenty of space on the monitor dashboard for this feature, next to the VISITS & CHATS columns. (you could have a column for CLICKS)

    3 votes
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