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  1. Google translate option

    Please provide a google translation option to directly translate the user language into english if the customer default language is not english and vice versa

    So if the customer is from Germany and if he is typing in German then our system should translate into english for the agent and when agent type anything , System should translate it to German for the customer.

    Above feature is already available with many other chat providers. Please build this as this is very important feature.

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    31 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing and for reaching out.

    Automated translation is currently on the development roadmap.

    Our engineers are working towards this enhanced feature and updates will be posted once the feature has been approved and implemented.

    In the meantime, we welcome your assistance in helping us translate by visiting the following links:

    1. Web dashboard >
    2. Android app>
    3. iOS app>

    Should you have any questions, require assistance, or just want to talk to someone at, here is a link to my calendar: I’d be happy to help!

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