Please considerate integrates with whatsapp business and facebook messaging! Thats very important!

Hi!
Can you please add Kazakh language to your system?! I can provide all the translations.

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Add the Chat Bot feature

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A function allowing to exclude my IP when I am on my site or on my WP admin interface. Thus, no impromptu and unnecessary notifications to agents and other administrators.

Hi everyone, Please Please Please VOTE UP

The really bad font in Persian or Arabic and all middle east countries
writing Language.
The default font is very hard to read and very annoying to the eye.
Please change the BAD default fonts "Helvetica" or "Arial" to the GOOD fonts like "Google Almarai" or "Windows Segoe UI Regular" or "Tahoma Regular (size up to 12 or less)" or "Google Noto Kufi Arabic Regular" for the default font, important for the widget font.

Create option to add 1-4 FAQ's which people see and can click on to get an immediate answer when chat is offline.

It is great to see the flags and then also see where the people are coming from, but seeing the city is a bit of a pain if there is no State. I have to keep searching the city on google to find the state.

It would be awesome to have both, but STATE is the most important.

I want to request for an important feature which is a view of list of agents and admins that are online. At the press of a button I should be able to see list of online agents also list of offline agents and admins.

I know there is a similar feature going through the direct messaging. But I tell you with a click of button will make it much more professional.

Thanks

I want my customers to able to contact me by texting and via voice record. Because some of my clients have a hard time explaining what designs do they want.Also, I would like the feature to be a voice recording button placed beside the texting blank box.This request is regarding the chat widget on my website.( Only voice recording/ I don’t want it to include a video or voice call feature)

More and more companies are using MS Teams and it would be useful to be able to integrate admin site integrated in Teams

it would assist with monitoring to ensure that all of our live chat clients are being covered and that we have operators covering all shifts

Just want to find out if by any chance you guys having thoughts to make the invatation to the new user with small pop-up on the screen as well on mobile same as u have it on desktop? As I have seen big differences with chat that have this future.

On new message, the tab title will now change to "NUM new message". It would be nice to have an option to disable it.

I see from a recent post that webhooks are now available within the dashboard - this is fantastic.

Is it possible to post the transcript of the chat to the webhook once the chat has finished?

Thanks

Need a read/seen notification on chat that indicates the chat has been viewed by the visitor.