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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. It would be great if the panel also have a Brazilian Portuguese version.

    It would be great if the panel also have a Brazilian Portuguese version.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 lined staff title on widget

    I think you should have a 2 lined widget, where title is shown underneath their name

    3 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Stats for agents.

    Tell who is the most active, who helps the most people, their rating.

    58 votes
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    under review  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Being able to send a secure form for visitors to fill out so visitors feel comfortable sending private information

    When a customer sends private information such as last 4 digits of credit card number or security question etc we should be able to create a secure forum for each question we want to ask securely and once we ask them to fill it out and they submit it we will be able to see what they wrote. just so customers feel safe when entering private information :D

    21 votes
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    under review  ·  2 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. Integration with GrooveHQ

    Integrate the live chat with GrooveHQ to automatically create tickets: https://www.groovehq.com/

    12 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. History - search with notes

    Now i can add note to chat but cant find chats with notes only. So notes is very unusable for my. Please row in history view (have notes)
    or better - give my possbile add some information like - important chat and possible to filter in history view.
    Sory for my English

    4 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. 4 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I suggest you have a way to randomize your alias for chat conversations automatically.

    I suggest you have a way to randomize your alias for chat conversations automatically.

    15 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Post tawk in Prestashop marketplace

    Would be a helpful to post tawk in Prestashop marketplace as a module. So it be easily installed and updated, would be great if you keep it up to date with prestashop version. Make it so we can have a backoffice dashboard for tawk. Thanks!

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Leo,

    Thank you for your feedback.
    We are currently working on updating all current integrations and adding new ones. Our goal is to have all our current integrations in the corresponding app stores.

    Hope this helps.

  10. You can barely see "chat?" widget down the bottom

    Look at how big PURECHAT's widget is with a massive graphic that stands out saying "CHAT!". Its inviting, Tawks tiny "chat?" is like saying, please don't speak to us we cant be bothered for you, as well as the fact that you cant see it!

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    started  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Show if the chat is deactivated on Wordpress

    Hello dears.

    After a update on Wordpress the chat its deactivated.

    I like me suggest a INFORMATION in Wordpress Dashboard when this occurs

    Thanks for support

    4 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Set default names for guest. Stop that V137632782389...

    I would kime to set default names for new guests. So if new people visit my site there wont be the name V278921879928... When i set as default name: "Newone" it will display: Newone1, Newone2, ...

    3 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. seoshop plugin

    seoshop plugin !!!!!!!

    3 votes
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    under review  ·  1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. I would love the ability to remove the Share to Facebook and Twitter buttons on created pages

    Having the ability to remove the share buttons on pages would limit the chance of accidentally sharing a page that is supposed to be for internal business use only!

    5 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. SMF

    If Tawk got a module, for SMF. It could be NICE!!!

    I use SMF for my gameserver and I dont want 150 friends on steam, its easier with livechat

    22 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Prestashop 1.6.0.9 - Module won't install so we insert the code manually to the footer.tpl

    Latest github not installing with Prestashop 1.6.0.9. It say installed but then when you search for it in modules it's just not there. It also leaves a dead menu link in the back end: ADMINISTRATOR > TAWK.TO when gives a 'controller not found' error.

    4 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chris,

    Thank you for your feedback.
    We are currently working on updating all current integrations and adding new ones and this issue will be fixed.

  19. Add a shortcut "quick access button" in Desktop, as it is in Andriod

    In the Andriod App, there is a ? mark next to the chat input box that brings up a shortcut pick list and shortcut search box. This is intuitive and helpful, and I would suggest that the same feature be added to the desktop version. While I am comfortable with command line interfaces, many of my staff will balk at it.

    6 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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