Search string for KB articles to include ALL the words?

Hi - when searching through our KB articles, if I put in multiple words, the search results show anything with EITHER word. I want it to show results with ALL.

If I search for something and I get too many results, I want to narrow down the results so I add another expected word. But this just gives even more results because it includes anything with EITHER word.

The results are the same even if I put the search terms in quotes and if I put a + before each word.

Please help! Thanks!

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Originally posted by @BennyIs on community.tawk.to on 26 October 2023 · 1 vote