Chats with visitors: Reopen chat and notifications

1. I cannot re-open a closed chat that I've closed by mistake.
2. I cannot see all the chats opened in the inbox until they're closed.
3. The sound and notifications should be only on the chat that I'm involved in. Now rings every time, if the chat is mine or of the other agent

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Originally posted by @vousys on community.tawk.to on 11 June 2023 · 1 vote