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Allow customization of the widget's internal top padding

Submitted
Posted by Laurent – i-Phonik1 voteFeature

The tawk.to widget currently applies a fixed padding-top: 60px to .tawk-main-panel and .tawk-chat-panel.

This takes up a significant amount of vertical space, particularly in the Offline state when a contact form is displayed, and can cause unnecessary scrolling.

Using Chrome DevTools, I confirmed that disabling the padding-top: 60px rule removes the excessive empty space. I also tested padding-top: 20px, which provides a much better layout.

It would be very useful to have an option in Widget Appearance or Widget Content to customize this internal top spacing (for example, 0–60px), rather than having a fixed 60px value.

tawk.to Support confirmed that there is currently no supported method to override this internal padding because it is inside the widget iframe.

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