Add Alt Text Support for Images in the Knowledge Base Article Editor

The Tawk.to Knowledge Base article editor should provide an option to add alternative text (alt text) to images. Currently, there may not be a dedicated field to specify alt text when adding or editing images in an article.

Adding this feature would improve accessibility by allowing screen readers to describe images to visually impaired users. It would also help search engines understand the image content and improve SEO.

Suggested Improvement:

Add an alt text field when inserting or editing an image.

Allow users to define descriptive alt text for each image.

Ensure the alt text is included in the image's HTML markup.

This enhancement would make Knowledge Base articles more accessible, user-friendly, and SEO-friendly.