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Unable to scroll up in chat view to see prior messages

Submitted
Posted by Jordan1 voteBugiOS Mobile app

When I open a chat using the iOS app on my iPhone, I frequently need to scroll up to read messages back in the chat.

Yet when I do so, it only stays to my scrolled position for about 2 seconds before then automatically jumping back to the bottom of the chat.

This means I'm unable to ready any chat history that can't fit on the screen.

When I first load the chat, I want to be able to see the most recent messages, but as soon as I manually scroll up, it should save my scroll position until I submit a new message.

Comments (1)

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  • Kristaps Official

    Hi Jordan, thanks for the feedback. We weren't able to replicate this on our end, based on your description.

    Could you please check your settings and confirm if this isn't the culprit?
    image

    If not, a quick video recording would be much appreciated. You can email it to me at kristaps@tawk.to. I look forward to hearing from you.