Help distinguish messages from different properties (e.g. different background colour)

If I have two or more properties, it's hard to distinguish the messages in the live dashboard. There's only the icon and the url to let me distinguish them. It should be useful a grouping by properties or at least a more customizable option, e.g. background colour.
The same customization by colour should be allowed in the single chat page, so I don't risk to reply to a customer with wrong messages of another property.

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Originally posted by @fabrizio on community.tawk.to on 5 June 2023 · 3 votes