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Ability to choose chat widget icon

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Posted by Andrew Barbour0 votesFeature

Having the ability to change the chat widget icon itself would be great. Similar to another suggestion I made - the chat widget is also the entryway to the knowledge base and having the ability to make it something more universal - like a question mark would encourage users to use the tool. They may not want to chat with someone yet - but a ? icon provides them the gateway to the knowledge center.

You already have the functionality in the 'Attention Grabber' feature so it could be a relatively easy change. Thanks!

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Originally posted by @AndrewBarbour on community.tawk.to on 16 July 2024 · 1 vote

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