Chats should be terminated by the operator at the end of the conversation, not only by the visitor

It should be available for operators to terminate chats and say farewell to visitors at the end of the conversation. Now all chats remain active even if you close chat window. Only visitors can leave chat sessions now, this feature should be enabled to operators as well. If visitor came back later on, he should initiate a new conversation instead of continuing the previous one which might be outdated by the course of time.

Please make this option available by your next program update.

---
Originally posted by @szivnet on community.tawk.to on 7 January 2024 · 6 votes