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Extending Department Dropdown in Chat Widget (New Conversation Form)

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Posted by Mark S.0 votesFeature

In the Chat Widget (Widget Content), if you use the Departments you have set up in your Property, the dropdown in the form for the Visitor seems to be limited to 3 entries and then you have to scroll down. (The size of the dropdown does not change if the (browser) window is minimized/maximixed.) (example screenshots below) We have 4 departments and are concerned that that fourth department is being "missed". Is there any way to extend that dropdown, to allow for all departments to display?
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Originally posted by @Mark.S on community.tawk.to on 23 May 2023 · 1 vote

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