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Quick Responses in Chat for Customers

Submitted
Posted by Luis Albert Morla Sánchez0 votesFeature

Functionality Request Description:

We would like to request the implementation of a new feature that enables our customers to receive automated quick responses when they open a chat conversation. The feature should allow us to create a set of pre-defined responses that can be easily accessed and sent based on the option selected by the customer, in order to improve the speed and efficiency of our support team's interactions with customers. This functionality will help us provide a better customer experience and increase customer satisfaction. Thank you for your attention to this request.

FAST-RESPONSES
FAST-RESPONSES-INTERACTION

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Originally posted by @LAMS on community.tawk.to on 11 May 2023 · 1 vote

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