Javascript API - open chat widget prefilled with message

My SAAS company’s been making good use of Intercom’s ability to pop up the chat widget with a message request prefilled with a request. For instance, we have a button to request that the user’s account is closed (in lieu of the actual functionality existing) – when clicked, an Intercom chatbox opens with the language “please close my account.” This allows my developers to focus on implementing more profitable features alwhile helping the user put in a request without having to type out their request.

Can the Javascript API please be enhanced to include similar functionality?

---
Originally posted by @double0514 on community.tawk.to on 1 April 2024 · 2 votes