Always-visible Close Button for Chat Widget

Hello Tawk.to team,

I’ve noticed that the close button on the chat widget only appears when the user hovers over the chat box.
Some of my clients have found this confusing, as they don’t always realize how to close the chat.

Would it be possible to add an option to keep the close button visible at all times?

Thank you for considering this improvement — it would really help enhance the user experience.

Kind regards,
Marion

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Originally posted by @Zoopsie on community.tawk.to on 12 June 2025 · 1 vote