Tom@stravers.nl

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  1. 13 votes
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    under review  ·  3 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Tom@stravers.nl supported this idea  · 
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    Tom@stravers.nl commented  · 

    It woudl be great if it is possible te export the chat history to excel.

  2. 17 votes
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    under review  ·  3 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom@stravers.nl commented  · 

    We have different sites attached to tawk to and agents wil support those sites at the same time. It would be great if it is possible to have a different notivication of chat for site A than for site B.

    Tom@stravers.nl supported this idea  · 
  3. 487 votes
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    72 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have an integration with Google Analytics.

    We do, however, have our Google Adwords Tracking integration.

    Google Conversion tracking can help you see how effectively your ad clicks lead to valuable customer interaction with tawk.to.

    This article explains how to create a conversion action to track visitor engagement with the widget. You can find the sample code and tutorial here: https://docs.tawk.help/article/google-adwords-tracking

    Note: this code example tracks a new chat as a conversion. If you would like the conversion to occur on some other metric, please refer to our Javascript API: https://help.tawk.to/article/google-adwords-tracking

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

    Tom@stravers.nl supported this idea  · 
  4. 966 votes
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    74 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for taking the time to write us your feedback and suggestions.

    Adding enhanced features for agent feedback is currently under review. Our engineers are looking into it and we will update you once this is implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Tom@stravers.nl supported this idea  · 

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