NEW ERA Publications
My feedback
5 results found
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406 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. We currently don't have a feature to edit or remove sent messages on active chats. I would recommend creating Shortcuts, or canned responses, for repetitive replies. Setting up Shortcuts saves you time and keeps your responses accurate and consistent. This also ensures that your spelling and grammar are correct. Helpful Link: https://help.tawk.to/article/creating-and-managing-shortcuts If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
NEW ERA Publications
supported this idea
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1,053 votes
To All Our Valued Users,, Thank you for choosing tawk.to and for sharing your request here. An automated status change to Away is currently under review. We assure you that this feature is under works and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
NEW ERA Publications
supported this idea
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6 votes
An error occurred while saving the comment NEW ERA Publications
supported this idea
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4 votesNEW ERA Publications
shared this idea
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7 votesNEW ERA Publications
supported this idea
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Make the "Messaging" box available only to Admins not to all Agents. Either Agents can see only their own messages, or none at all. Admins should be able to see all.