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  1. Desktop Notification configuration

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    53 comments  ·  Feedback » Improvements  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Here are our Desktop notification options: -New Chat -Repeat -New Visitor -New Message -Agent Disconnect -New Agent Message To change your sound settings: * Go to the top right of the Dashboard (user icon) * then Manage Sounds. Helpful links: For Google Chrome Notification: https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en Enabling Desktop notifications https://help.tawk.to/article/enabling-desktop-notifications Managing sound settings and desktop notifications https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Anonymous commented  · 

    Hello,

    I'd like to suggest a feature, that should be relatively simple to program.

    I would like to be able to see if a new chat is requested or a new message has been sent with a notification. For example when you receive a facebook message your top meta title says (1).

    For the desktop app, over the taskbar icon it could show something similar (2).

    Basically if a computer is muted and someone is not looking directly at the application that they are able to see, someone is trying to chat.

    Thanks :)

    Anonymous supported this idea  · 

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