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    34 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    Here are our Desktop notification options:
    -New Chat
    -Repeat
    -New Visitor
    -New Message
    -Agent Disconnect
    -New Agent Message

    To change your sound settings:

    • Go to the top right of the Dashboard (user icon)
    • then Manage Sounds.

    Helpful links:

    For Google Chrome Notification:
    https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en

    Enabling Desktop notifications
    https://help.tawk.to/article/enabling-desktop-notifications

    Managing sound settings and desktop notifications
    https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    An error occurred while saving the comment
    Anonymous commented  · 

    Hello,

    I'd like to suggest a feature, that should be relatively simple to program.

    I would like to be able to see if a new chat is requested or a new message has been sent with a notification. For example when you receive a facebook message your top meta title says (1).

    For the desktop app, over the taskbar icon it could show something similar (2).

    Basically if a computer is muted and someone is not looking directly at the application that they are able to see, someone is trying to chat.

    Thanks :)

    Anonymous supported this idea  · 

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