To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your challenge here.
Here are our Desktop notification options:
-New Agent Message
To change your sound settings:
- Go to the top right of the Dashboard (user icon)
- then Manage Sounds.
For Google Chrome Notification:
Enabling Desktop notifications
Managing sound settings and desktop notifications
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
An error occurred while saving the commentAnonymous commented
Offer the ability for incoming chat desktop notifications to remain on the bottom of the screen until an agent clicks on the incoming chat to answer if they don't have their dashboard open.
This is particularly useful in certain server setups or hardware setups where sound notification is not possible.Anonymous supported this idea ·