To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your challenge here.
Here are our Desktop notification options:
-New Agent Message
To change your sound settings:
- Go to the top right of the Dashboard (user icon)
- then Manage Sounds.
For Google Chrome Notification:
Enabling Desktop notifications
Managing sound settings and desktop notifications
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!Cyril supported this idea ·
An error occurred while saving the commentCyril commented
i definitly need a better system for notifications :)
i have no sound on my computer and i've been missign several chats
Is there any way to have a permanent notification on desktop?
The only desktop notification is the pop-up
in another system i tried (zopim), there is an option to have a notification popup near the clock. and it was possible to configure the time it stayed on
even possible to say "until i close the notification"
I have 2 or 3 screens, sometimes i can't see a notification on the other screen, especially if it stay only a couple seconds.
so here are some good ideas from the others :
1>Length of time on screen should be adjustable.
2>Option to keep on screen until answered.
3>Re-notify agent when chat resumes from existing visitor instead of only once per session.
- Auto-Pop the Tawk Desktop App when a new chat is requested.
- Flash the Tawk button orange (similar to skype) on the toolbar.
Thanks a lots !