186 votesAdmintawk.to (top bird!, tawk.to) responded
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your challenge here.
Currently, there is no function allowing you to hide chats from other departments, however, I’ve been advised this feature is on our roadmap.
Your request is acknowledged and updates will be posted once the feature has been implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
An error occurred while saving the commentAnonymous commented
The departments feature is currently a waste of time and completely counter productive as all users site wide see each and every message. The purpose of departments is that only relevant users see their own messages. Currently all users are interrupted all the time by incoming messages that are not relevant to them. Please amend so users only see relevant messages for their department.Anonymous supported this idea ·