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Merlin

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  1. 152 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. We currently don't have a reCAPTCHA or spam filter option for our chat widget. Alternatively, you can ban Spammers by their IP addresses to prevent them from accessing the widget on your site. Helpful link: https://help.tawk.to/article/banning-a-visitor We have submitted this request to our engineers for assessment. We will provide an update should this feature be approved. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Merlin supported this idea  · 
  2. 1,013 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your request here. The customizing tickets via email feature has already been submitted to our engineers. Rest assured that this feature is planned and updates will be posted once it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    An error occurred while saving the comment
    Merlin commented  · 

    It would be good to be able to change what goes into the email... for example we do not like the fact that it states what the Priority is...

    Merlin supported this idea  · 
    An error occurred while saving the comment
    Merlin commented  · 

    It would be good to be able to change what goes into the email... for example we do not like the fact that it states what the Priority is...

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