This is the most important trigger for automation. Having been able to set the "active" hours for the chat widget we can organise to have a person ready to chat back to people if they come online. Its the offline form completions that can be missed and if found a task needs to be set for the enquiry to be followed up. We need this trigger in zapier to create tasks and notifications about offline enquiries more than we need any other trigger.
Anonymous
This is the most important trigger for automation. Having been able to set the "active" hours for the chat widget we can organise to have a person ready to chat back to people if they come online. Its the offline form completions that can be missed and if found a task needs to be set for the enquiry to be followed up. We need this trigger in zapier to create tasks and notifications about offline enquiries more than we need any other trigger.