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38 votes1 comment · Feedback » Improvements · Admin →Charlie supported this idea ·
4 votesAdmintawk.to (top bird!, tawk.to) responded
Thank you for choosing tawk.to and for sharing your ideas with us.
Great news! Our CRM (Contacts) is already in the beta stage.
With tawk.to Contacts, you can manage all of your conversations and customer activity across multiple channels from the inside of your tawk.to Dashboard. And it’s 100% free!
✔ Add and manage contacts
✔ View conversations, customer interactions and points of contact
✔ Add and review notes
✔ Create and manage tickets
✔ Create and sort contacts with custom filters
✔ Group contacts into Segments
To register for testing the Beta release, visit this link: https://www.tawk.to/updates/crm-beta-release-contacts/
For our latest release, visit this link: https://www.tawk.to/category/updates/
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at firstname.lastname@example.org or book a call here: https://calendly.com/siennarubio/30min