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Harsha Suraweera

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  1. Think about to make the knowledge base exportable because there is no backup option for the knowledgebase

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    0 comments  ·  Feedback » New features  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi Harsha,

    Thank you for choosing tawk.to and for sharing your suggestions.

    At this stage, we do not have exporting or back-up features for our KB articles.

    We're continuing to build out our Knowledge Base product and have forwarded your request to the Knowledge Base team.

    We will post updates once these features have been approved and implemented.

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line at support@tawk.to. Our live agents are always available to assist you.

    If you want to talk to someone at tawk.to, here is a link to our calendar: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Harsha Suraweera shared this idea  · 

Feedback and Knowledge Base

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