Alexander van Dijl

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  1. 1,212 votes
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    129 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions here. We took note of your feedback and integrations with 3rd party apps are currently underworks. Rest assured that our engineers are looking into it and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Alexander van Dijl commented  · 

    Any news on this?

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    Alexander van Dijl commented  · 

    Is there any update on this feature request? It is something that would be a great addition!

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    Alexander van Dijl commented  · 
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    Alexander van Dijl commented  · 

    Love the idea! Trying out Watermelon as we speak and would love to have that in Tawk.to!

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    Alexander van Dijl commented  · 

    WhatsApp is probably the most used chat application around. Services like web whatsapp and watermelon.nl already allow whatsapp - webchat. I'd love this service to also become part of the Tawk.to system.

    Alexander van Dijl supported this idea  · 
  2. 120 votes
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    13 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we currently don't have an integration with Hubspot CRM and Sales. Great news! We are already in the final stages of building our CRM (Contact) product. We will post updates once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help! happy to help!

    Alexander van Dijl supported this idea  · 
  3. 58 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi, Agata

    Thank you for choosing tawk.to and for sharing your question here.

    Our forward slash (/) feature for Shortcuts can only be used at the start of a message at this time.

    We currently do not have the function to insert Shortcuts in the middle of the conversation.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

    You can also email our support line at support@tawk.to

    Alternatively, you can reach me here at nicola.mangulabnan@tawk.to

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    Alexander van Dijl commented  · 

    Great suggestion! I had some trouble responding to an email where I use a /shortcode at the beginning and at the end.

  4. 3 votes
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    0 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    Alexander van Dijl shared this idea  · 
  5. 1,443 votes
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    143 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users, We thank you and appreciate the patience and continued support over the years. As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress. Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Alexander van Dijl commented  · 

    Any update on this?

    Alexander van Dijl supported this idea  · 
  6. 3 votes
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    0 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Alexander van Dijl shared this idea  · 
  7. 324 votes
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    68 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, we don't have a direct integration with MailChimp. Alternatively, you can use the Zapier integration to automatically send information between tawk.to and MailChimp. Helpful link: https://zapier.com/apps/tawk-to/integrations/mailchimp We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Alexander van Dijl supported this idea  · 
  8. 1,547 votes
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    106 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we don't have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented. 

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Alexander van Dijl supported this idea  · 
  9. 139 votes
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    19 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Alexander van Dijl shared this idea  · 

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