Alexander van Dijl
My feedback
-
1,212 votes
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions here. We took note of your feedback and integrations with 3rd party apps are currently underworks. Rest assured that our engineers are looking into it and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment An error occurred while saving the comment Is there any update on this feature request? It is something that would be a great addition!
An error occurred while saving the comment Hey Mark,
I also shared WhatsApp through https://tawk.uservoice.com/forums/228427-feedback/suggestions/8547076-allow-whatsapp-chat-sessions-through-tawk-to :)
An error occurred while saving the comment Love the idea! Trying out Watermelon as we speak and would love to have that in Tawk.to!
An error occurred while saving the comment WhatsApp is probably the most used chat application around. Services like web whatsapp and watermelon.nl already allow whatsapp - webchat. I'd love this service to also become part of the Tawk.to system.
-
120 votes
Admintawk.to
(top bird!, tawk.to)
responded
Hi, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we currently don't have an integration with Hubspot CRM and Sales. Great news! We are already in the final stages of building our CRM (Contact) product. We will post updates once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help! happy to help!
-
58 votes
Hi, Agata
Thank you for choosing tawk.to and for sharing your question here.
Our forward slash (/) feature for Shortcuts can only be used at the start of a message at this time.
We currently do not have the function to insert Shortcuts in the middle of the conversation.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
You can also email our support line at support@tawk.to
Alternatively, you can reach me here at nicola.mangulabnan@tawk.to
An error occurred while saving the comment Great suggestion! I had some trouble responding to an email where I use a /shortcode at the beginning and at the end.
-
3 votes
-
1,443 votes
To All Our Valued Users, We thank you and appreciate the patience and continued support over the years. As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress. Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Any update on this?
-
3 votes
-
324 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, we don't have a direct integration with MailChimp. Alternatively, you can use the Zapier integration to automatically send information between tawk.to and MailChimp. Helpful link: https://zapier.com/apps/tawk-to/integrations/mailchimp We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
-
1,547 votes
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we don't have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
-
139 votes
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
Our Advanced Trigger includes an option to fire a message based on a Visitor’s search term.
Other conditions for firing a trigger may include Visitor Name, referrer, and search engine.
Learn more about advanced triggers here: https://help.tawk.to/article/advanced-triggers
Any news on this?