Christopher York

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  1. 1,020 votes
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    99 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,,

    Thank you for choosing tawk.to and for sharing your request here.

    An automated status change to Away is currently under review.

    We assure you that this feature is under works and we will update you as soon as it is implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Christopher York commented  · 

    So first it was under review in Feb 2021, then again in April 2021... and now, 5 months later.... ???

    Christopher York supported this idea  · 
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    Christopher York commented  · 

    100% , this should be in the Windows app... Even though, the Windows app is not really a Windows app, it is just a form window around the site...

  2. 526 votes
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    17 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to. We have taken note of your feedback and suggestions.

    Whatsapp Integration is currently in a review process and on our roadmap as a future feature release. We will update you once this new feature has been implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Christopher York commented  · 

    I wouldn’t count on anything, tawk.to was nice, but seems to be dead now.

  3. 366 votes
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    48 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    This feature has already been submitted to our engineers.

    Your request is acknowledged and updates will be posted once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Christopher York supported this idea  · 
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    Christopher York commented  · 

    How is this still not a thing... This is why I gave up submitting requests... 2 years old and still nothing. How can such a good chat app lack such basic functionality...

  4. 485 votes
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    34 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    Here are our Desktop notification options:
    -New Chat
    -Repeat
    -New Visitor
    -New Message
    -Agent Disconnect
    -New Agent Message

    To change your sound settings:

    • Go to the top right of the Dashboard (user icon)
    • then Manage Sounds.

    Helpful links:

    For Google Chrome Notification:
    https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en

    Enabling Desktop notifications
    https://help.tawk.to/article/enabling-desktop-notifications

    Managing sound settings and desktop notifications
    https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Christopher York commented  · 

    100%, this is another feature that should have been out the box.

    Christopher York supported this idea  · 
  5. 786 votes
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    62 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    The feature allowing users to enhance Shortcut functions with personalization is currently being constructed.

    Our engineers are working on it, and updates will be posted once it is implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Christopher York commented  · 

    So this is marked as planned, but based on some of the other features that are marked "STARTED" (many years ago), I dont have high hopes for this.

  6. 1,389 votes
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    129 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    We thank you and appreciate the patience and continued support over the years.

    As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don’t always go to plan, and other product launches need to be prioritized for the sake of progress.

    Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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    Christopher York commented  · 

    How is this still planned from 4 years ago... Come on guys...

  7. 1 vote
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    1 comment  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
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    Christopher York commented  · 

    Delete this, found an identical idea from almost 2 years ago.

    Christopher York shared this idea  · 
  8. 17 votes
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    3 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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    Christopher York commented  · 

    Woops, just found this :) I just proposed this idea. This is a MUST. Seeing that this is almost 2 years old, I dont have high hopes...

    We are currently using LiveZilla that has this ability, but we'd love to replace LZ with Tawk.to. Cannot do this until this is implemented.

    Christopher York supported this idea  · 
  9. 82 votes
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    10 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    At the moment, we don’t have the option to re-order the sequence of the Departments listed in the Pre-Chat Form.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Christopher York supported this idea  · 

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