Christopher York
My feedback
9 results found
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1,473 votes
To All Our Valued Users, We thank you and appreciate the patience and continued support over the years. As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress. Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment -
1,059 votes
To All Our Valued Users,, Thank you for choosing tawk.to and for sharing your request here. An automated status change to Away is currently under review. We assure you that this feature is under works and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Over 7 years later, and still hasnt been added...
An error occurred while saving the comment Here we are over a year later and still nothing.
An error occurred while saving the comment So first it was under review in Feb 2021, then again in April 2021... and now, 5 months later.... ???
An error occurred while saving the comment 100% , this should be in the Windows app... Even though, the Windows app is not really a Windows app, it is just a form window around the site...
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580 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to. We have taken note of your feedback and suggestions. Whatsapp Integration is currently in a review process and on our roadmap as a future feature release. We will update you once this new feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment I wouldn’t count on anything, tawk.to was nice, but seems to be dead now.
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378 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. This feature has already been submitted to our engineers. Your request is acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment How is this still not a thing... This is why I gave up submitting requests... 2 years old and still nothing. How can such a good chat app lack such basic functionality...
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493 votes
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Here are our Desktop notification options: -New Chat -Repeat -New Visitor -New Message -Agent Disconnect -New Agent Message To change your sound settings: * Go to the top right of the Dashboard (user icon) * then Manage Sounds. Helpful links: For Google Chrome Notification: https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en Enabling Desktop notifications https://help.tawk.to/article/enabling-desktop-notifications Managing sound settings and desktop notifications https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment 100%, this is another feature that should have been out the box.
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824 votes
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. The feature allowing users to enhance Shortcut functions with personalization is currently being constructed. Our engineers are working on it, and updates will be posted once it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment So this is marked as planned, but based on some of the other features that are marked "STARTED" (many years ago), I dont have high hopes for this.
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1 vote
An error occurred while saving the comment Delete this, found an identical idea from almost 2 years ago.
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22 votes
Hi George,
Thank you for the idea.
we will be looking into this idea.An error occurred while saving the comment Woops, just found this :) I just proposed this idea. This is a MUST. Seeing that this is almost 2 years old, I dont have high hopes...
We are currently using LiveZilla that has this ability, but we'd love to replace LZ with Tawk.to. Cannot do this until this is implemented.
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92 votes
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. At the moment, we don't have the option to re-order the sequence of the Departments listed in the Pre-Chat Form. We have taken note of your suggestion and will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
How is this still planned from 4 years ago... Come on guys...