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  1. Allow us to put social media links with a Facebook, Instagram, Twitter icon etc

    90 votes
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    14 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your ideas with us. You can purchase our Remove Branding add-on to modify the footer message of your chat widget. You can modify the title and attach a URL link. Helpful links: 1. Setting up the Remove Branding add-on: https://help.tawk.to/article/setting-up-the-remove-branding-add-on 2. Purchasing the Remove Branding and white label add-on: https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    uma supported this idea  · 

  2. Multiple languages to choose for chatting

    430 votes
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    40 comments  ·  Feedback » New features  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At the moment, we don't offer language selection before commencing a chat. Alternatively, create a chat widget for each language. Adding multiple widgets to a Property can be helpful when you want to customize your Widget to match different sections of your website, languages or settings. Each new widget you add will be in English by default. For each set of pages with a new language, you’ll need to create a new Widget and manually set the language. To learn more, visit this link: https://help.tawk.to/article/faq-why-add-multiple-widgets If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    uma commented  · 

    yes

    uma shared this idea  · 

  3. chat transfer to another agent.

    1,604 votes
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    112 comments  ·  Feedback  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we don't have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented. 

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    uma supported this idea  · 

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