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  1. 178 votes
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    9 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thank you for the suggestion!

    Pre-chat form like we have now won’t be good since will cover the chat – so that request title can be kinda misleading when it will be searched by other users, reviewed by us in future.

    We have a request to make “Chat rescuer” trigger with input fields:
    https://tawk.uservoice.com/forums/228427/suggestions/32865964
    But I can’t merge your request into it, since I presume you want any trigger to have input fieds – maybe we can rename your request to sound like “Triggers with input fields” / “Triggers like pre-chat form” or other how you would like it to be.

    We had plans on changing current pre-chat into form of conversation with a bot – in chat bot asks for example visitors name and visitor can type it like he would type a message. But, unfortunately, difficult to say when we can start on implementing such functionality.

    Superior Ads supported this idea  · 
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    Superior Ads commented  · 

    yes this is very frustrating !!!

  2. 335 votes
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    20 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →
    Superior Ads supported this idea  · 
  3. 738 votes
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    planned  ·  72 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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    Superior Ads commented  · 

    any updates ??? Anybody from Tawk ever respond ?

    Superior Ads supported this idea  · 

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