Anonymous

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    49 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
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    Anonymous commented  · 

    If these actions were taken, it would be greatly appreciated:
    1- Message delivery report like two ticks
    2- Ability to edit message by agent
    3- Keep the user's chat page open so that when the user is online they can view their chat history and see if any response has been given.

    4- Use animated GIFs along with emoticons
    5- Restrict the browser and desktop version, especially the Android app, users of blocked countries like Iran will not have to use vpn because it will slow down.

    The suggestions I mentioned above are in the Crisp online chat module.

    6- It would be better if the font could be changed in the user section, for example the Persian font used in the user section is not satisfactory.
    7- Ability to delete or disable email in Widget Contetnt settings because many of our clients do not have email and only have a mobile number

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