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  1. 86 votes
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    7 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. 140 votes
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    15 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Anonymous commented  · 

    You will be able to see ALL members (admin and agent) and their corresponding status by clicking the (+) icon in Direct Messages in the dashboard.

    Status color:

    Green = online
    Red = offline
    Grey = invisible
    Yellow = away

  3. 195 votes
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    26 comments  ·  Feedback » Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    That can be disabled. Go to Admin > Widget Settings > Disable browser tab notification > Save

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